Working with files

Do you know how to properly upload and check files?
Get all answers.

Download the manual in PDF
1. Step one

Upload files

File transfer options:

  1. Preflight, adding a file by bookmark Working with files
  2. Send the file by email
  3. Delivery of the project on a data carrier

Using the button Work with files, will bring up a window where you can send files to the order.

Number of patterns:

In the upper part, there are tabs for multi-mapping. Depending on the number of ordered designs, our view will change (Fig. 1 and 2).

Multiple patterns - there will be a number of buttons corresponding to the number of patterns ordered.

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One pattern - One button will be visible in the Number of Patterns area.

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Possible statuses:

Transferring a file from a computer

We can use an option „drag and drop”, by dragging the file into the designated field (Fig. 3) or clicking the same field to select from the computer. If a jpg, tiff or one-sided pdf file is uploaded, a preview thumbnail will be generated automatically.

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When uploading files to the server, the percentage of the upload process is visible, along with the name (Fig. 4).

When ordering multiple patterns, it is possible to switch between patterns, regardless of the pattern status.

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Changing the view of uploaded files

In the "adding files" window you can change the view of uploaded files. The function is useful when we uploaded a larger number of files to the order or when we use a mobile device.

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Changing the view of uploaded files

The application allows you to split multi-page pdf files. This option is useful when you need to select a single page from the uploaded pdf file containing more than one page. To use the function, click the "split" button (Fig. 6).

The split function is only possible for pdf files.

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Changing the view of uploaded files

The application allows you to unpack the archive file with the rar and zip extensions (Fig. 7).

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2. Step two

Matching files
to the order

The next step is to match the files sent to the individual pages in the order. If we do not complete all pages, verification will not be possible.

Matching the file to the page is done by moving the file thumbnail to the correct page of the order.

If the order contains many patterns, we can use the uploaded file by assigning it to several pages or in several patterns.

After filling pages with files, click the "submit for verification" button (Fig. 8).

Submit for verification
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Button „transfer automatically“ is responsible for the automatic matching of files to the order pages.

Transfer automatically

If more files have been uploaded than required by the order, the system will assign files using the alphabetical order.

If the number of files or pages in a multi-page pdf file is smaller than expected by this order, the submit for verification button will not be active.

Files without automatic verification

In the event that a file that cannot be automatically verified is assigned to the order, the message "files that are not subject to automatic verification have been connected to the order.“.

In this case, the file verification may take a little longer, because the file must be converted to the format supported by the application. (Fig. 9).

After sending the materials for verification, a page view appears with a message about the initiation of the verification procedure (Fig. 10).

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When a file / files is assigned to an order in a format that the application is able to verify automatically, after clicking the "submit for verification" button, a progress bar will appear, which indicates the progress status (Fig. 11).

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3. Step three


Completing the verification opens the report window. The report is divided into three types of messages (Fig. 12):

1. Errors - make it impossible to accept.
2. Warnings - indicates elements that may cause unexpected changes after printing. They can also inform you about what has been automatically corrected in the project.
3. Additional information - other corrections made on the file and notifications to the project.

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Resolution below 150 ppi

The only error that allows for the acceptance is the presence of elements below 150 ppi in the project. In order for the acceptance to be possible, it is necessary to mark an additional box for the order in which such an error is found.

Error report in PDF format

It is possible to download a layered pdf file with errors (in the case of low-resolution elements) or some warnings on the layers (Fig. 13).

For the layers in the pdf file to be visible, the report must be downloaded to disk and opened in Acrobat DC. Opening it in any other way (eg via a browser) will prevent the listing of layers in the report.

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Reading message

At first, see the preview of the verified file in the form of a jpg thumbnail. Clicking on a thumbnail enlarges the view.

In preview files, additional mock-ups are automatically applied, showing the place of cutting, and in the case of complex products, also places of folding, creasing and perforation.

Pay attention to the correct orientation of the pages to each other, because the job will be printed in accordance with the preview shown.

The rotation of work on the sheet is relative to the right edge of the obverse..

Important! The report is not a file after system verification.

Download preview

Before making the approval, it is possible to download preview files (Fig. 14). Preview materials are compressed JPG files saved in the RGB color space.

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Preview files in the form of jpg files cannot constitute the basis for the assessment of color differences and the quality of the material sent for printing.

These are files used only to preview the project in the file verification system.

Reject or submit new ones

Before accepting files, it is possible to correct files via the discard button or return to send the patch files. ( (Fig. . 15)

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Custom cut

Selected products allow for individual cutting to a defined format. To do this, select "yes" (Fig. 16).

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Selecting the button displays an additional field (Fig. 17), into which you should enter the net format of use in millimeters.

The usable area cannot be smaller than 30 x 30 mm and cannot be equal to the size of the order placed.

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It is important to properly place the use, which is in the net format of the order placed, and to mark the place of non-standard cutting with additional cutting lines.

For straight / cut products:
1. Any use requiring cutting should be placed in the corner of the full size of the order. If the order provides for a two-sided overprint, the reverse side must be in the opposite corner.

For complex / folded products:
2. Use requiring cutting should be centered at the top edge of the full order format.


The order is accepted for the selected pattern via the Accept project button (Fig. 18).

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